All Systems Operational

USA, Canada and Mexico Operational
Office Operational
Takeoff Operational
Kiosk Operational
Sheet Processing Operational
Takeoff and Budget Calculation Operational
Date Management Calculation Operational
API Access Operational
Custom Report Designer Operational
DESIGN Operational
Australia and New Zealand Operational
Office Operational
Takeoff Operational
Kiosk Operational
Sheet Processing Operational
Takeoff and Budget Calculation Operational
Date Management Calculation Operational
API Access Operational
Custom Report Designer Operational
DESIGN Operational
Europe Operational
Office Operational
Takeoff Operational
Kiosk Operational
Sheet Processing Operational
Takeoff and Budget Calculation Operational
Date Management Calculation Operational
API Access Operational
Custom Report Designer Operational
DESIGN Operational
INNERGY Idea Portal Operational
INNERGY peAk Operational
Site Manager Operational
Engineering Syc Desktop Operational
Outlook Add-On Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 29, 2025

No incidents reported today.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Performance degradation of INNERGY
Resolved - System performance has returned to normal. Our investigation indicates that the slowdown was triggered by an unusually high burst of API requests from a single tenant, which temporarily overloaded shared resources. This impacted performance for some customers in the affected Elastic Pool.
We are continuing to review this incident in detail and will implement safeguards to prevent similar issues in the future, including improvements to how we handle high-volume API activity.
Dec 19, 12:10 UTC
Monitoring - System performance has now improved. Our development team is monitoring and investigating the root cause in order to prevent another occurrence.
Dec 18, 14:45 UTC
Investigating - Our automated systems, along with reports from customers, indicate that we have performance degradation issues system wide in INNERGY, impacting some customers. The INNERGY development team is investigating the cause of these performance issues and will provide updates on the Statuspage.
Dec 18, 13:50 UTC
Dec 18, 2025
Feature Release 124.0.0 for Australia and New Zealand
Completed - The scheduled maintenance has been completed.
Dec 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 12:00 UTC
Scheduled - A new version of INNERGY is going to be released on Thursday, December 18th.
Due to the application deployment, the INNERGY system will be unavailable for up to 60 minutes.
Dec 17, 19:30 UTC
Feature Release 124.0.0 for USA, Canada and Mexico
Completed - The scheduled maintenance has been completed.
Dec 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 07:01 UTC
Scheduled - A new version of INNERGY is going to be released on Thursday, December 18th.
Due to the application deployment, the INNERGY system will be unavailable for up to 60 minutes.
Dec 17, 19:29 UTC
Feature Release 124.0.0 for Europe
Completed - The scheduled maintenance has been completed.
Dec 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 06:00 UTC
Scheduled - A new version of INNERGY is going to be released on Thursday, December 18th.
Due to the application deployment, the INNERGY system will be unavailable for up to 60 minutes.
Dec 17, 19:28 UTC
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage